My experience with Independent Restoration Services could not have been any better! From the very first time Preston came to do the inspection and give me a quote he was nothing but kind, efficient and professional. He got me my quote very promptly and him and his team did a phenomenal job on removing all water from my house and drying everything . He and his crew finished the job very promptly and cleaned up everything so well, it was like they were never there. Preston also dealt with a very frustrating insurance company and not once did he ever seem frustrated or annoyed at me in anyway. This company really does have phenomenal customer service, and you can tell they genuinely value their customers ans care about the quality of the work they do. I would highly recommend this company to any one!!

As a first time home-owner when my downstairs powder room severely overflowed and sewage covered a lot of my lovely parquet flooring, I really did not know where to turn or what to do. The plumber addressing the clog, recommended that I contact Independent Restoration Services and connected me with Preston Weatherford — and I could not be more grateful!

Preston was extremely responsive, calm, encouraging and really helped to guide me through navigating this extremely unfamiliar process. He volunteered to be on calls with me, worked with the insurance adjuster and the plumber, addressed the immediate concerns of damage to mitigate any further problems and was a true advocate for my home during this challenge.

I was very blessed by IRS – Middle Tennessee and their attentiveness, thoughtfulness, care and responsiveness to my many, many questions, concerns and even additional flooding emergencies. Each person from the crew was a joy to have in my home and beyond kind!

Overall – IRS was a true delight to work with and made the entire challenge so much easier to tackle by sharing their wisdom and really just being available to hand-hold and walk me through the entire process with “their will be a light at the end of the tunnel” encouragement and peaceful demeanor that is really invaluable in times of unexpected trial.

I am deeply thankful for the work and help of IRS – they were a calm in the storm and I would highly recommend them to anyone going through an emergency of this nature.

Thank you, IRS. You were heaven sent!

Preston and his crew were amazing. Preston showed up very soon after our phone call and it was a Sunday. He was courteous and professional. His whole team moved quickly and did all they could to remediate in a timely and safely manner. They are the first company we will call again if we run into other issues. Thanks IRS!

We had fire sprinkler burst on Christmas Eve and no one was available to work on water mitigation. Preston responded within few hours and started mitigation on 25th December. He was prompt, patient and he made sure water mitigation is done as quickly as possible. He is well aware of insurance companies processes and collected all required evidences for them.
Thanks Preston for all your help in tough time.

I called IRS on a Saturday morning after I had found a kitchen leak the previous night. Preston responded to my house 2 hours later! He was very professional, knew exactly what to do and was reasonably priced. I would recommend IRS to anyone for mold or water remediation. I chose IRS based on other reviews and was not disappointed. I hope I never need this service again, but if I do, IRS will be my first phone call!

IRS not only mitigated mold damage, they served as project managers for all required restoration and insurance claim activity. All personnel were competent, professional, and personable. The work was accomplished quickly and efficiently. We are thrilled with the outcome. I highly recommend this company!

Independent Restoration Services really saved the day. I couldn’t be happier with Preston and his team, they were true professionals. He answered my call and arrived quickly to remediate my water damage inside my home. The Team was careful to only cutout the necessary drywall and baseboards making sure to avoid damage to any electrical or pipes. The team was in and out in no time and the drying stage was in process and everything was super clean.

I cannot say enough about Preston and his team. We had a house fire that took about half our home, and we called Independent Restoration Services after having a bad experience with another company. IRS showed up on time, were professional, courteous, and most importantly, showed so much compassion for our situation. They made sure every detail was documented and were very helpful in assisting with our insurance claim. They went absolutely above and beyond, and we are so incredibly thankful. I would recommend them 100x over!